AVG is one of the best antivirus software that is designed to detect and remove malware and harmful threats from your computer. It is the best in detecting unsafe apps and acts as an anti-theft locker and tracker. The features of this security software will vary based on the product type. It is easy to set up and use. However, there are some issues encountered by the AVG product users. One of the common issues faced by many users is AVG not opening. In case you are also experiencing the same problem, try the simple troubleshooting methods given below to fix it.
First, check to ensure that you have logged into your Windows computer with admin rights.
Next, check whether any other security application is running on your computer. If yes, disable it temporarily and then open the AVG software on your computer.
Check if the AVG service is running on your computer. If not, the AVG software will not open. To resolve this issue, try executing the following steps.
Open the Services window. Select the AVG antivirus and right-click on it. Choose the Properties option. Go to General. Choose the Automatic option from the Startup drop-down menu. Click Apply.
Now, open the AVG software on your computer. If necessary, restart your Windows computer and then try to open the AVG software.
If the simple solutions mentioned above don’t resolve the AVG not opening problem, then repair the AVG antivirus software by performing the instructions given below.
Repairing AVG antivirus
Repairing AVG antivirus
Log in to your computer as an administrator.
Next, close all the existing apps that are running on your computer.
Now, open the Apps & Features window.
Select the AVG antivirus software from the apps list.
Right-click and choose Uninstall > Yes.
Now, the window titled AVG Setup will appear on the computer screen.
In the opened window, click on the Repair button.
Now, the repairing process will be initiated, and its status will be displayed on the screen.
Wait for the AVG antivirus repairing process to complete.
Once it is over, click Done.
For Windows 8
Sign in to your Windows 8 computer with admin rights or collect the administrator credentials from the system admin and use them when prompted.
Now, click Start > Search.
In the search field, type Programs & Features.
In the Programs window, select and right-click on the AVG software.
Click on the Uninstall button followed by Yes.
If prompted, type your computer’s admin credentials in the given fields.
On the Configure your AVG installation screen, click on the Repair button to initiate the repair process.
Wait for the repair process to complete.
Click Done on the repairing completion screen.
Close the repairing wizard.
Now, check whether the AVG product is opening on your computer. If the AVG application opens successfully, it means that the AVG not opening issue is resolved. Otherwise, contact us to get remote assistance in resolving the same.