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How to fix Bitdefender Services Not Responding issue?

If the Bitdefender icon in the system tray is grayed out, it indicates that the Bitdefender services are not responding. You might also see the ‘Bitdefender services are not responding’ message in the application. To resolve this Bitdefender Services Not Responding error message, proceed with the steps given on this page.

Bitdefender Services Not Responding

Step 1 - System requirements

To install and use the Bitdefender 2015 application on your computer, the following factors should be met.

  • Operating System - Windows XP, Vista, 7, 8, and 8.1
  • Hard disk space - 2 GB
  • Processor - 2 GHz
  • Memory (RAM) - 1 GB (Windows XP) or 1.5 GB (Windows Vista, 7, and 8)

Step 2 - Software requirements

To access all the features of the Bitdefender application, your computer must meet the following software requirements.

  • Internet Explorer 8 or higher
  • Mozilla Firefox 14 or higher
  • Chrome 20 or higher
  • Skype 6.3 or higher
  • Microsoft Outlook 2007/2010/2013
  • Mozilla Thunderbird 14 or higher

Step 3 - Uninstall other security programs

Use the respective uninstaller tools to remove the other security programs from your computer.

Step 4 - Re-install the Bitdefender program

  • Press the Win and R keys together on the keyboard.
  • Type ‘appwiz.cpl’ (without quotes) in the Open field and select OK to launch the Programs and Features window.
  • Find the Bitdefender program, select it, and click the Uninstall option.
  • Select the Reinstall option and wait until the program gets uninstalled from the computer.
  • Once you restart the computer, the Bitdefender program will be downloaded on it.
  • After downloading it, click the Install option.
  • Select the Start Using Bitdefender option and check if the error has been resolved.
  • If it persists, go to step 5.

Step 5 - Repair the Bitdefender program

  • Launch the Run dialog box and enter appwiz.cpl in the Open field.
  • Select the Bitdefender program and click Uninstall.
  • When the ‘Please choose an operation’ window opens, select the Repair option.
  • Once done with this process, restart the computer.

You can contact our technical experts if you need technical assistance in resolving the Bitdefender Services Not Responding error.