Usually, the quarantined files will be isolated so that they become incapable of spreading or infecting the other files on your computer. In case you think that a specific file is infected, but it has not been identified as a threat by Norton, you can manually quarantine it. There is also the facility to restore a specific file from quarantine if you feel that it is of low risk. Let us see how To Restore File From Norton Quarantine
To restore a specific file from Norton quarantine to its original location, make use of the steps given here:
- On your computer, start the Norton antivirus program. In case you can see the My Norton window next to Device Security, click the Open option.
- In the main window of Norton, locate the Security option and then double-click on it. From the displayed options, select History.
- The Security History window will now pop up on your screen. In this window, from the Show drop-down menu, choose the Quarantine category.
- It is now time to select the file that you wish to restore. Therefore, click on the file that you need to restore.
- From the Details pane, click on Options.
- When you see the Threat Detected window, choose one of the following three options:
- Restore: This option will return the file to its original location on your system. You can make use of this option only for manually quarantined files.
- Restore & Exclude this file: This option will return the file to its original location without repairing it. You can utilize this option if you wish to exclude the file from being identified in any of the future scans.
- Remove from history: You can utilize this option to remove the selected file from the Security History log.
- Make sure that you exclude a program file from the Norton scans only if you are sure that it is safe.
- So, if you choose the Restore & Exclude this file option, you will see the Quarantine Restore window. In this window, click on the Yes button.
- Now, you will see the Browse for Folder dialog box on your screen. In the dialog box, select the drive or folder where you want to restore the file. Then, click on the OK button.
- You have now restored the file from Norton quarantine. You have also excluded the file from getting detected in any future scans.
- If you have no idea about how To Restore File From Norton Quarantine ,contact our technical team by clicking the call button displayed on this screen. >