Antivirus software is designed to protect your computer from all kinds of viruses and online threats. Bitdefender is one of such applications that provide maximum protection for your computer and the programs installed on it. Some of the most used features or applications of Bitdefender are Bitdefender Online Threat Protection, Bitdefender GravityZone, and Bitdefender Parental Control. The chances for an error to occur with the Bitdefender application are less. However, some issues are encountered by the Bitdefender product users. One such issue is “website block.” Usually, the Bitdefender Online Threat Protection or Parental Control feature blocks a webpage only if it finds something wrong with the requested page. But, at the same time, small misconfigured settings may also mark a safe website as unsafe. The below section explains how to stop Bitdefender from blocking websites.
If you’re encountering this issue with the Bitdefender application for the first time, then you can add the IP address of the website that you wish to unblock to the Exception list.
Launch the Bitdefender application.
Go to the Protection menu.
Locate and navigate to the ONLINE THREAT PREVENTION section.
Click the Settings option followed by Manage exception. In the opened window, you should click on the Add an Exception option.
Type the IP address of the website that you wish to allow in the given field.
Make sure that the Online Threat Prevention option is enabled.
Save the changes and try to access the website that is added to the Exception list.
If the requested page opens successfully, then you have successfully stopped Bitdefender from blocking that particular website.
Similarly, add all the other websites that you wish to unblock.
If you’re using the Bitdefender GravityZone application, follow the below instructions to stop Bitdefender from blocking the website.
Initially, sign in to your Bitdefender GravityZone account.
Click on the Policies option available on the Dashboard.
Now, the policies that are configured will be displayed on the screen.
Choose the policy that you wish to modify.
Expand the Content Control section.
Select Web Access Control > Settings.
Now, a dialog box titled Web Control Settings will open.
Go to the Exclusions list.
Select the Use Exceptions option if it is not selected.
In the given field, type the URL of the website that you wish to allow and choose the Allow option from the drop-down menu. Click Save.
Similarly, if you’re using the Bitdefender Central application, carry out the following instructions to learn how to stop the Bitdefender from blocking website.
Using the webpage
From your computer browser, go to the Bitdefender Central page.
Sign in to your central account.
From the menu list, select the Parental Control option.
Choose the profile that you wish to modify and click on the OPTIONS button followed by the Websites option.
In the Exclusions section, click on the + ADD EXCEPTIONS button.
Now, the Add exceptions dialog box will open.
Type the URL of the website that you wish to access and choose the Allow option from the Permission drop-down menu.
To know more about how to stop Bitdefender from blocking websites, contact us.