With the help of modernized technology, you might have installed a security program on your computer to avoid any virus threats. On that note, if you’ve installed the Avira antivirus, you must troubleshoot it whenever it encounters any problem. Let us see how to troubleshoot avira antivirus.
Troubleshooting the Avira security program:
At first, let us learn some of the common reasons behind your Avira security program issue. Some of those reasons are:
Outdated version of the security program
Try to check the above-mentioned reasons, and move on to the troubleshooting process.
Uninstalling and re-installing the Avira security program:
On your computer, click the Windows icon.
Scroll down to select Settings from the list of options.
The Settings window opens now.
In the Settings window, you can select the System option.
Type “Apps and features” in the search bar. Select the Apps and features option.
Now, select your Avira product and then click Uninstall.
Complete the rest of the on-screen instructions to finish the uninstallation of the Avira antivirus.
After uninstalling the Avira antivirus, you can restart your computer.
You can also uninstall the Avira security program’s extension. Here’s how to uninstall the Avira extension.
Note: The steps given below apply to Google Chrome.
On your computer, open the Google Chrome web browser.
Click the three vertical lines at the top of the page.
Select Settings and then click More Tools.
Now, click Extensions. It will direct you to the extensions page.
Click the Remove button.
It fixes the problem.
After uninstalling the Avira product and its extension, you can now try re-installing the product.
Re-installing the Avira product:
On your computer, open a web browser.
Navigate to the official Avira website and then check for the latest version.
Click the Download button for Avira antivirus and continue to perform the on-screen instructions to finish the installation process.
If your product does not work properly, you need to do the repair installation process. Here’s how to do it.
First, download the latest Avira antivirus installation file.
After downloading, locate and double-click the file on your computer.
Now, select Repair or Update and then click Next.
After the completion of the repair installation process, you need to restart your computer.
Restarting your computer:
On your computer, click the Windows icon at the bottom-left corner of the page.
Click the Power button.
Select the Restart option from the list.
Now, your computer will restart.
If you face issues with the Avira installation process, ensure that you do the following steps before you begin with the installation.
Troubleshooting the Avira antivirus installation issue:
Try to check whether your system meets the requirements for installing the Avira security program.
Try to uninstall any existing antivirus program while installing the Avira antivirus.
Try to check for any Microsoft updates and perform the updates on your computer.
Ensure that you have an active Internet connection while installing the security program.
Clean the system before installing the Avira antivirus.
Now we have learned how to troubleshoot avira antivirus.