Kaspersky is antivirus software that is well-known for protecting devices against potential malware threats. If you are running an incompatible version of Kaspersky software, you may end up with a blue screen on your Windows 10 computer. Let us see how to fix Kaspersky Blue Screen Windows 10.
Sometimes, you may face this error because of the following factors.
Corrupted system files
Incompatible device drivers
Faulty hardware items
Incorrect software installation
To fix this issue, go through the quick steps given below.
Solution 1: Run the DISM and SFC tools
On your Windows 10 computer, press the Windows + X shortcut keys to open the Quick Access menu.
Click the Command Prompt (Admin) tab from the pop-up menu or press A to open the Command Prompt app.
Click Yes if the device prompts for User Account Control.
Type ‘Dism /Online /Cleanup-Image /RestoreHealth’ and hit the Enter key to run the DISM tool.
Next, type ‘sfc /scannow’ in the Command Prompt window and press the Enter key to run the System File Checker tool. This tool will detect and repair the corrupted files on your computer automatically.
Reboot your computer and rerun Kaspersky. Check if the blue screen appears again on your Windows 10 computer.
Solution 2: Reinstall Kaspersky
To begin with, click the Start menu (Windows logo) at the bottom-left corner of the desktop.
Click the Settings icon at the left-side panel to open Windows Settings.
Alternatively, press Windows + I to open the Settings app.
Click the Apps tab in the Settings window and select the Apps & features option from the left-side panel.
Choose the Kaspersky app from the displayed list and click the Uninstall button.
If prompted, click the Uninstall button again to confirm your action.
Restart your computer and open the default browser.
Visit the official Kaspersky site and download a compatible version of Kaspersky software for your Windows 10 computer.
Install the downloaded Kaspersky software and run a quick scan to check if the blue screen appears again on your Windows 10 computer.
If the Kaspersky Blue Screen Windows 10 problem remains unsolved, update the device drivers or reinstall Windows.