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Fix: Mcafee Installation Failed

Mcafee Installation Failed

McAfee is one of the trusted and most-used security software today. It provides total protection for your computer against viruses, malware, spyware, and ransomware. This security software is compatible with the Windows & Mac operating systems and some versions of Linux. It is easy to install and use. However, while installing the software, there are some issues encountered by the users. On this page, you’ll learn how to fix the McAfee installation failed issue.If you encounter the McAfee installation issue with an error, then perform the simple troubleshooting instructions given below.

Some common errors that occur when the McAfee installation fails to complete are listed below.

  • Incompatible security software installed
  • Installation incomplete
  • Invalid serial number
  • The protection you’re trying to install doesn’t work on this device. Try again from the right device
  • Error code: 12001, 12156 or 12152

Error: Incompatible security software installed

If you have already installed a security software on your computer, then there is a chance for this error to occur. To clear this error, remove the existing security software from your computer.

For Windows

  • Go to the Control Panel window.
  • Select the Add or Remove Programs option.
  • In the opened window, select the program that you wish to remove and click on the Uninstall button.
  • Restart your Windows computer if prompted.

For Mac

  • On the Application screen, select and drag the application that you want to remove to the Trash folder.
  • Empty the Trash folder and restart your Mac computer.
  • After removing the existing security software from your computer, try to install McAfee on it. This will fix the Mcafee Installation Failed issue.

Error: Installation incomplete

  • This error message indicates that the McAfee software error has occurred on your Windows computer. To clear this error, try the following solutions.
  • Initially, restart your Windows computer.
  • Next, check whether your Windows OS meets the system requirements of the McAfee software.
  • If yes, run the McAfee Software Installer Helper tool on your computer. 
  • Before running this helper tool, switch to the Administrator account on your computer. 
  • After running the helper tool successfully, try to install the McAfee software on your computer.
  • If the same error message “installation incomplete” is displayed on the screen, then run the virus or malware scan on your computer using the McAfee tools or services.

Error code: 12001, 12156, or 12152

  • If one of these error codes is displayed on your computer screen while installing the McAfee software, it means that a network problem has occurred. 
  • Close the installation wizard and try to install the software after waiting a few minutes.
  • Check whether your access point or router is working properly. If not, fix it.
  • Reconfigure the connectivity set up between your computer and the router.

Error: The protection you’re trying to install doesn’t work on this device

  • Initially, make sure that your computer meets the system requirements of the McAfee software.
  • Next, try to install the McAfee software on your computer.
  • Note: In case your OS type is not compatible with the McAfee software, then upgrade the OS to the latest version and then perform the installation.

Error: Invalid serial number

  • When the installer file fails to connect to the McAfee server, this error message is displayed on the screen. To fix this problem, follow these steps.
  • Refresh the McAfee webpage.
  • Try to access the page after waiting a few minutes. 
  • Check whether you have entered your product’s serial number correctly in the given field. 
  • If not, re-enter it and try to install the software.
  • To get remote assistance in resolving the McAfee installation failed issue, contact us.