Are you seeing a blue screen on your computer while installing or using the Norton antivirus application? Often blue screen that appears on the computer may affect your hard drive. So, if the Norton Causing Blue Screen on your computer, carry out these solutions.
Solution 1: Run The Computer In Safe Mode
- Download the Norton application from the official Norton website.
- Install the application on the Windows computer; if the blue screen appears, exit all the programs on the computer.
- Now type Run in the search bar, which is present on the left-side corner.
- You can also press the Windows+R keys to open the Run dialog box.
- In the Run dialog box, type ‘msconfig’ and press Enter. If you see the User Account Control window, click Yes.
- In the System Configuration window, click safe boot.
- Select Network in the boot tab and click OK.
- If you see a prompt to restart the computer, click Restart.
- Finally, the computer restarts in safe mode with the network connection.
- Now, install the Norton application and see if the blue screen issue has been fixed.