How to fix Sophos Endpoint Error 401?

If you’re encountering the Sophos error 401, then scroll down this web page to know how to resolve it.Sophos Endpoint is a security tool that is designed to detect and remove all kinds of threats from your computer. Sophos offers antimalware, device control, web & application control, and more.When you run the security software on your computer, there is a chance for an error to occur. The Sophos error 401 is encountered by most of the users when your computer has been deleted from Sophos Central, or if the system’s session has timed out. If you encounter this error after deleting your computer from Sophos Central, then perform the below instructions to resolve it.The easiest way to resolve the Sophos Endpoint error 401 is to reinstall the Sophos software on your computer. Before reinstalling the software, make sure to disable the Sophos Endpoint Defence feature.

Sophos Endpoint Error 401

Disabling Sophos Endpoint Defence

  • First, boot the Endpoint software or server in Safe mode.
  • Now, sign in to your computer with the admin rights.
  • Open the Run dialog box.
  • Type the services.msc command and tap Enter. Highlight and right-click on Sophos Console.
  • Select the Properties option.
  • Choose Disabled as the Startup type preference.
  • Click OK.

Reinstalling the Sophos Endpoint software

  • Open the Control Panel application on your Windows computer.
  • Select the Sophos Endpoint application under the Programs section.
  • Click the Uninstall button. Restart your computer if prompted after the uninstallation process.
  • Now, sign in to your Sophos Central Account using valid credentials.
  • Select and download the Sophos Endpoint application’s installer file.
  • After downloading the file, run it on your Windows computer.
  • Complete the software installation process by following the on-screen instructions.
  • After installing the application, check whether the Sophos error 401 is resolved. If not, contact us.

If you encounter the Sophos error 401 due to session timeout, then visit the official Sophos site and download the diagnostic tool. To know more about how to resolve the Sophos Endpoint error 401, click the Call button.