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Why Total Av Connection To Microsoft Server Could Not Be Established?

On this page, we’ll show you how to resolve the TotalAV connection to Microsoft server issue.The error message, “Total AV connection to Microsoft server could not be established,” is displayed on the screen when a Windows user tries to update or install an antivirus program on his/her computer. The exact cause of this issue is unknown. But, however, you can resolve this error easily by performing simple troubleshooting methods.

Total Av Connection To Server Could Not Be Established

Before going into the troubleshooting methods, check the following conditions:

  • Check whether any software or hardware change has been done on your computer.
  • Make sure that no antivirus software is installed on your computer.
  • Check if your computer is able to connect to the Internet. If not, fix the internet connection issue and then try to install or update the antivirus software.
  • Make sure that the TotalAV antivirus version that you’re trying to install is compatible with your Windows operating system.

Now, let’s see the quick, simple, and easy methods to resolve the TotalAV connection to Microsoft server could not be established issue.

Method 1: Clean boot your Windows computer

The clean boot process will help you to detect the cause of the issue. To perform the clean boot on your Windows computer, follow the below instructions.

  • Click anywhere in the Search box available in the Taskbar. Type the msconfig command and tap Enter.
  • If prompted, type your Windows computer’s admin password in the given field.
  • Now, in the System Configuration dialog box, click on the General tab,
  • Select the Selective Startup option followed by Clear the Load Startup Items.
  • Now, go to the Services tab of the System Configuration dialog box and select the Hide All Microsoft Services option.
  • Click the Disable All button followed by OK.
  • If prompted, click the Restart button.
  • Now, your Windows computer will restart.
  • After the computer restarts, check whether the TotalAV connection to Microsoft server could not be established issue is resolved.

If not, perform the next method.

Method 2: Optimize Internet Explorer

  • If your browser is Internet Explorer, then optimize it to increase its performance.
  • To do so, uninstall unnecessary toolbars installed on the browser.
  • If you have enabled extensions on your browser, then disable them.
  • Similarly, remove the browsing cache and cookies from your computer.
  • If required, reset the browser settings to default.

Method 3: Run online scanner

  • If the TotalAV connection to Microsoft server issue persists, then run a free online scan on your computer.
  • To do so, go to a reliable online scanning site.
  • Run the scan and perform the on-screen instructions to resolve the issues detected during the scan.

Method 4: Connect your computer directly to the modem

  • If your connectivity format is Modem > Router > Computer, then directly connect your computer to the modem.
  • After connecting the computer to the modem, enable the Internet connection on your computer and then try to install or update the antivirus application.

If the Total Av Connection To Microsoft Server Could Not Be Established issue persists, contact us.