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Trend Micro Troubleshooting Tool

Trend Micro Troubleshooting Tool

Trend Micro Troubleshooting Tool?

Trend Micro is one of the best and most trustworthy security software available in the market. It helps you protect your computer from online threats, phishing attacks, malware, and other harmful threats. Even if this security software is safe to use, there are some issues encountered by the users while utilizing it. You can fix most of the Trend Micro software issues by performing some simple troubleshooting instructions. However, there are still some problems that can’t be resolved using simple troubleshooting methods. To fix them, you can use the Trend Micro Troubleshooting Tool. It is a support tool developed by Trend Micro using the Smart Protection Network (SPN) and Platinum technology. On this page, you’re going to see how to download, install, and use the Trend Micro Troubleshooting Tool.


Before downloading the tool, make sure that your Windows computer meets its system requirements. NOTE: The Trend Micro Troubleshooting tool is compatible with Windows 10 (both 32-bit & 64-bit), 8.1 (both 32-bit & 64-bit), and 7 (both 32-bit & 64-bit).

  • Go to the Trend Micro software’s official support page.
  • Locate the Trend Micro Troubleshooting tool and select it.
  • Download the tool that is compatible with your Windows OS version.
  • Click on the Yes button to continue with the downloading process.

Installing and using 

  • pen the downloaded tool file by double-clicking on it.
  • lick on the Next button in the Privacy and Personal Data dialog box.
  • ccept the license agreement of the software by clicking the Agree and Install button.
  • lick Next > Get Help Now. Take a capture of the screen showing the issue that you are encountering.
  • elect the I need help to fix something option from the Step 2 menu.
  • lick Send.
  • ait for the Technical Support Engineers of Trend Micro to analyze the issue.
  • nce it is done, you’ll receive assistance from them to fix the issue.
  • fter resolving the problem, you can uninstall the Trend Micro Troubleshooting tool from your computer. To do so, select the Trend Micro Troubleshooting Tool on your computer and click on the Uninstall button.

To know more about the Trend Micro Troubleshooting Tool, contact us.