Basically, for antivirus software to provide full protection for your computer, it should be up-to-date. Most antivirus software release regular updates for their products. The Avira antivirus program is also one of these antivirus software that releases the latest updates for its products. Usually, if you have enabled the auto-update option in the Avira antivirus, then the update process is performed automatically whenever the update is available, and your computer is connected to the Internet. In case you haven’t enabled the auto-update option, then you need to perform the update process manually. While performing the update process, it is very common for an error to occur. If you’re unable to update the Avira antivirus on your computer, then scroll down this page to know the causes and solutions to resolve it.Note: The following instructions and the troubleshooting methods are suitable only for the Windows computer.Initially, check if your Windows computer is connected to the Internet because the Avira antivirus software requires a stable Internet connection to perform the update process. In case the Internet connection you are currently using is poor or unstable, connect your computer to some other network and then perform the update process. In case you’re unable to update Avira antivirus software even after connecting your computer to a stable Internet connection, then perform the advanced methods given below.
Causes
The installer file fails to detect your computer settings
A firewall or some other antivirus software is blocking the update process
Failure to configure the proxy settings on the Avira antivirus software
Troubleshooting methods
Method 1: Disable the proxy server
Usually, the installer file fails to detect your computer settings if you have disabled the Do not use a proxy server option, even after not using a proxy server on your computer. To resolve this issue, select the “Do not use a proxy server” option on your Avira settings. Follow the below instructions to perform the same.
Launch the Avira antivirus software.
Go to the Settings window.
Select PC Protection > Update > Proxy Settings > Do not use a proxy server. Click OK.
Now, try to perform the update on your computer. If you’re unable to update the Avira antivirus again, then perform the next method given below.
Method 2: Disable the additional security software or firewall
Sometimes, the additional security software or firewall installed on your computer may block the update process. To fix it, disable the security or firewall software temporarily by following the below instructions.
Open the Settings window on your Windows computer.
Select the System option, followed by Apps & Features.
Select and disable the additional security software installed on your computer. If you are still Unable To Update Avira Antivirus, follow method 3 given below.
Method 3: Configure the proxy settings
If you’re using a proxy server, you need to configure its settings in the Avira antivirus software. To do so, follow the below instructions.
In the Settings window of your computer, click on the Network & Internet option.
Select Proxy.
Locate the Use a proxy server option and note down its address & port.
Now, save the settings and close the Proxy window.
Open Avira and go to its Settings window.
Select PC Protection > Update > Proxy settings > Use this proxy server.
Now, type your proxy server’s address and port number in the given fields.
Save the settings and close the window.
Now, try to update Avira antivirus. If you’re unable to update Avira antivirus software once again, then contact us.
